EXTERNAL FACTORS:
1) GOV: Legislations: - Employment Act, - Wkplc Safety & Health Act, CPF Act, Retirement & Re-employment Act, - Employment of Foreign Manpower Act
Other employment programmes & incentives: SkillsFuture
2) Labour Mkt: Demand v.s. availability for manpower due to skills mismatch / aging labour force, physical limitations, pay issue?
3) Industry: Work hour expectations mismatch, need for Physical strength, Shiftwork, Conduciveness of Wk envmt >> Solve by Benchmarking to maintain equity / gain advantage.
4) Shareholders: Shareholder's influence influences HR decisions on types of hires.
5) Technology: Automation, New wk arrangements (telecommuting / IT system reduces admin work, source via social media platform.