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Virtual Team (Kristina's view from Manila (AS White involvment…
Virtual Team
Kristina's view from Manila
Consistency matters
Creating mental image of eachother's days
Other teams only 'talk when needed'
no regular connection
Share of the day helps with consistent communication
Share food :smiley:
Establish simplicity, informal, random shares
How is trust working?
Expectations
Develop emotional intelligence
Human connection
Used Myers Briggs to complement coaching
Venturing 'just outside the comfort zone'
Spreadhseet - What I'm good at, what I want to improve
People enroll as mentors and mentees
AS White involvment
Identify duplicate roles
Get better understanding of role & structure
Duplicated efforts, 2 lines of report
To be adressed
Filipino culture - respect of hierarchy
Ways of working
Using technology properly
Reliable tech / hardware / wifi
How to overcome Tech issues?
Communicate and involve IT
Source more iPads
Implement sustainable iPad / wifi connection
Share more about what we're doing
Cascade it across the organisation
Forming Storming Norming Performing model
Establishing trust within the team
Get to know eachother
Suggested improvements
Sharing your strengths
Personal 'competence sheet' to improve team work and cohesion
Focusing on specific topic: What do you want to know about Excel?
Lunch and Learn topics
Start with L&D - Coggle
Enrol to upskill and share skills
Gail's experience of pre or after work training
'Register your interest'
'Day in the life of'
More rigour around How to use the Tools
Accountability
Tutorials
James did a 'how to use Lync' on Support Point
Out of our control / In our control visual (VP)
Leadership!
Personality tools
HBDI - Human Brain Design Interaction
Team should include all colours
No right/wrong, just directions on how to optimize and communicate based on brain colours
Leveraging Skillsoft - training
Using the actual results blue, red, yellow brain - what next
16 personalities - based on Myers Briggs
Strength finders
Choose a model and Actually use it fully, not just 'Fun workshop'
Key Learning outcomes:
Establish Basic Rules
Why such a meeting?
Know eachother
Work day
time difference
Work culture
Determine size of team
1-person team
small group
Get understanding of 'How VT works'
Establishing TRUST
Where are we starting from?
This comes after the current workshop (Vietnam/Philippines)
Following up on Nikki's session
Get input from Ian
How to recreate the physical presence / tap on the shoulder?
Enforce more use of Lync
Lyns is currently being fairly used offshore
Remind about the Desktop function
Workshop duration? repetition?
90 mins?
Follow-up
How do we reinforce
Formal / informal / mail
Create participative communication
Talk about successes
SWOT analysis
Continuous improvement
What's worked, what hasn't
Adjust, customise per team