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2.8 Problem 1 (Trends thesedays (globalization (cultural differences),…
2.8 Problem 1
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Appraisal
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Motivation
self-esteem
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if high, don't view feedback as a threat
self-efficacy
if high, know it can be changed based on feedback
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Appraiser
influenced by one's attitudes, organisational goals
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Locus of control
internal --> feedback taken better, more useful
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Performance
multidimensional
contexual performance
altruism, conscientiousness, social aspect
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dynamic, variable
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fast improvement at first, then plateu
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measuring performance
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Rating errors
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Leniency errors
the rater assesses a disproportionately large number of ratees as performing well or poorly in contrast to their true level or performance
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article
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performance = episodic
many actions not related to job performance, only the ones that contribute to it
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Situational Perspective
approaches focus on...
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impeding factors
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situational constraints
less info, broken tools etc.
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focus on enhancing factors, job interventions