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In Search of Excellence (8 attributes for discussion (Autonomy &…
In Search of Excellence
8 attributes for discussion
Autonomy & Entrepreneurship
Think Big, Act small
Johnson & Johnson, 3M, Walmart
Productivity thru People
Family Feeling
Delta Airlines
Hands On Value Driven
Stick to the knitting
Business Diversity
Berkshire Hathway, Jack Welch
Simple form lean staff
People Structure
Simulataneous loose tight properties
Neither Centralized Nor Decentralized
Close to the customer
Empathize
How large companies close to customer
HP, IBM, McD
A bias for action
You don't learn anything without experimenting
Authors note
Japanese Culture of Singing Song
IBM Story of 100 member sales team in a stadium
Successful Amercian Companies
strategy and structure
Alfred Chandler
structure follows strategy
Strategy problems were often execution and continuous adaptation
Multiple researchers
Mckisney 7S Framework
Autonomy & Entrepneurship
3M - laboratories & cubby holes