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Just Listen (Make them Feel "Felt" (Confirm (How they feel?,…
Just Listen
Make them Feel "Felt"
What emotion are they feeling?
Confirm
How they feel?
What did they think?
What did they do?
Do not air my own problems
Find out how to make them feel better
Toxic People
Bullies'
Takers
Narcissists
Needy
Be "Human"
Bare you neck
Let them exhale
Don't talk when they're finished exhaling
Empathy Jolt
Don't interrupt
Ask one person what another is feeling
Reverse jolt (apologise for being horrible)
Impossibility Question
Has to offer huge advantage
What would make it possible
Magic Paradox
Get them to say yes by saying no
Let them vent
Do you
really
believe that?
Mirror their emotions