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Business travel (Problems of business travelers (Delays -…
Business travel
Problems of business travelers
Delays - diverted/cancelled flights - unpredictable
overcrowded lounge
long lines at check-in/baggage reclaim
lost/mislabelled luggage
jet lag
overbooked seats
Hotels
Business travelers only - quiet
location+transfers
convenience: fitness centre, spa, beauty salon
Technology
Problems of air companies
Safety
: terror attacks, techinal problems with aircraft, human errors
Economic downturn
Strong competition
Political situation
Best airports: Asia - philosophy
Incheon (Seoul)
Japan (Tokyo)
Singapore
Future
less human contact because of wide usage of technology