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KPI (Rate of productivity growth (The rate of productivity growth …
KPI
Rate of productivity growth
The rate of productivity growth measures the change in productivity in one year compared to the previous year
Staff Motivation
Lean management
Investing in technology
Cost cutting
Staff Training
Redeployment of resource
Level of wastage
The level of wastage measures the amount of waste created by the production process
Staff Training
Improved Quality
Lean production
Investing in technology
Cost cutting
Redeployment of resources
Number of sales
The number of sales of a product is a measure of the number of good or services (products) sold
Staff training
Improved Quality
Lean production
Investing in technology
Cost cutting
Net profit figures
Net profit is what remains when expenses are deducted from the revenue earned
Lean production
Investing in technology
Cost cutting
Level of staff turnover
Staff turnover measures the number of staff leaving the business
Staff motivation
Redeployment of resources
Staff training
Number of customer complaints
Customer complaints indicate whether or not customers are satisfied with the performance of the business
Staff Motivation
Staff Training
Improved Quality
Percentage of market share
Refers to the business’s share of the total industry sales for a particular good or service, expressed as a percentage
Improved quality
Lean production
Rate of staff absenteeism
Rate of staff absenteeism measures the number of workers who neglect to turn up for work when they are scheduled to do so
Staff motivation
Staff Training
Number of workplace accidents
The number of workplace accidents indicates how safe the workplace is for employees
Staff training