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RPA (People (Center of Excellence (SME's, IT, Process Experts),…
RPA
People
Center of
Excellence
SME's
IT
Process
Experts
Core Team
Partners
Deloitte
ISG
Benefits
Measurable
Objective
Headcount
No future growth
Attrition, no Backfill
Neutral
#
Immediate
Reduction (Layoffs)
Retrain employees
Offer early
retirement
Slow/halt
new hiring
#
Improved
Accuracy
By Bots
By Humans
#
(on cognitive work)
Faster,
More Efficient
#
Immeasurable
Subjective
Morale
#
Higher
Retention
Higher
Satisfaction
Higher
Engagement
"It always comes
back to our people"
Customer Experience
Faster
More accurate
More capability
Knowledge
Transmission
Automated
Notifications
Role
Changes
IAM Roles
Productivity
More Value
Added
#
Lower
Burnout
New possibilities
Process
Governance
Process
Selection
Potential
Processes
Workflow
Documentation
Error
Reviews
Best Practices
Implementation
Technology
Suppliers
Automation
Anywhere
BluePrism
UI Path
Alternatives