Please enable JavaScript.
Coggle requires JavaScript to display documents.
DOL Success Objectives (Service Delivery (Proven Service Levels, Improved…
DOL Success Objectives
Service Delivery
Proven Service Levels
Improved Service Levels
Metrics for Service
Implementation of Standards and Process
Efficiency
Cost Reduction
Achievement of the 4 Strategic Goals
Secure & Enhance IT Infra
What have we done to contribute?
What are we doing?
What do we propose to do?
Create Enterprise Platform
What have we done to contribute?
What are we doing?
What do we propose to do?
Modernize
What have we done to contribute?
What are we doing?
What do we propose to do?
Transform Customer Experience
What have we done to contribute?
What are we doing?
What do we propose to do?
Consolidation
Proven ability to consolidate and keep operations uninterrupted
Consolidate (People, Technology and Process)
Scalable process
Responsive and Flexible
Facilitate Management of Services and IT Ops
Reports
Certified Project Control and Project Management Professionals
Reduce Fed effort for oversight and management of us and other contractors
Leadership
Integration with Feds and other Contractors
Proposed Feaures
SME Board
Integration Board
Product and Technology Roadmaps
Customer Advocates
Agency Liaison