Please enable JavaScript.
Coggle requires JavaScript to display documents.
External and Internal resources (Planning, management and control…
External and Internal resources
Using external ICT services and business support
Outsourcing
Tasks subcontracted to external company
Subcontracted company has more expertise
Leaves business to concentrate on revenue generation
Offshoring
Outsourcing to another country
Cheaper labour costs
Easier to find skilled staff
Bulk printing
Give printing services to outside companies
Able to complete the work better and at less cost
No need to buy expensive equipment
Used by utility companies or for payroll
Planning, management and control
Hardware resources
Planning purchase
Tracking for security purposes
Keeping records for future upgrading
Determining usage
Deciding who gets what
Software resources
Access control
Compliance with license agreement
Version checking
Communication resources
Tracking phone calls
Monitoring e-mails for security
E-mail housekeeping
Controlling bandwidth being used
Consumables
Stock control
Tracking for security
Cost control
Facilities and Power
Office space allocation
Planning of sockets, lights, etc
Temp management of rooms
People
Work allocation
Keeping records of holiday, sickness, etc
Deciding on who needs what training
Allocating staff to tasks based on their abilities