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PWB (Contract (Service Spec (Exclusions, Assessment, Referral,…
PWB
Contract
Service Spec
Exclusions
Assessment
Referral
Prescription
Delivery
Currencies
Equipment
Standard
Power
Special
Delivery & collection
Assessment & Review
Maintenance & repair
PWB (voucher) values
Banding (A, B, C, D, PA, PB)
Maintenance
Posture support/seating
Tariff
Challenges
Children
Emotive setting
Expectation gap
Buggy to chair
Changing needs
Complex needs
non-standard equipment (inc 3rd pty)
maintain
provide
review
adapt
Control v Choice
Clinical need V 3rd party provider
Resource/cost of attending 3rd party assessments
Direct Payments
When
Lower spec equip + 2nd chair?
How
Joint funding
ID Opportunity
Potential partners
Identify them
Develop shared processes
Assessment
Funding split protocol
Ownership
Returned equipment
Reconditioning
Re-issue
Promote joint working
Users' feedback on Service and design