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Shaw: E-commerce and the digital economy Ch 1: Measuring the business…

- - - - ROI
      - Transaction cost savings
      - Investment
      - Payback
    - - Throughput
      - Cycle time
  - - - % of sales (or purchases) that a business partner is dependent on from their customer (or supplier)
  - - - diversity
      - breadth
      - volume
- - - - timeliness
      - effective communications
      - data accuracy and integrity
      - collaboration levels
      - transaction volumes