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Retail Personal Assistant ideas (Information area (Personalization…
Retail Personal Assistant ideas
Objectives
Engage customers
Maximize profit by reducing the store walk-out
Maximize product reach
Help customers to take smarter decision
Increase customer retention
Information area
Advertising
How?
Show offers in the digital display based on the person infront of the device
Show customer feedback from the social media streaming
Show the ads based on the genders footfall
Offers
Services
Delivery
Customer in-store engagement
Product info
Videos
Price
Inventory
Friend's reviews
Offers
Ingredients
Best alternative
How?
By tagging the NFC/QR code on the cart, display webapp in the mobile
Payment
Personalization
Product suggestion based on current products in shopping cart
Nearby store location
Product recommendation based on previous orders
Stock alert
After-sale service
Get feedback from the customer
Re-order request
Recommend to a friend
Customer Footfall
Gender based footfall analysis
Communication channels
FB Messanger
Digital Kiosk
Augmented Reality
Push button
Alexa / Google home
NFC Tags
iBeacons
Tools
[to-do]
Market study
Product information
Foot fall
Personalized ads
Augmented Reality
Magic mirror
NFC Tags
Image search