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TripCase Connect (Stakeholders (Agencies (Goals/Needs (Customer engagement…
TripCase Connect
Stakeholders
Agencies
Goals/Needs
Customer engagement
Targeted messages
Agency controls what to send
Agency controls when to send
Create targeted offering (agencies themselves)
Loyalty and relationship
Agencies know their customers and their needs
Customer ownership
Agencies owns customers
Operations
Financial factors
Service Fees
Offers management (store / generate (?) / deliver)
Travelers
Special programs awareness (FF cards, etc.)
Airlines
owning the data generated by ticket sales is crucial to their future
Competitors
TravelPort Digital
15below
Features
Help agency to build community