Knowledge Capture System

Capture Organizational Knowledge

Story Telling

Organizational Knowledge Representation

capture educational settings

capture tactical knowledge

process of eliciting explicit or tacit knowledge from people, artifacts, or organizational entities

Learning By Observation

Externalization

Internalization

Articulate Stories

Prototype

Learning By observation

Face to face meeting

Models

On Job Training

Context-based Reasoning CxBR

Concept Maps
knowledge-modeling tool

CmapTools web-based browser to capture the knowledge of experts to be used by student of domain

Barriers to the use

knowledge engineer who seeks to build such systems

the subject matter expert to preserve his knowledge

Mechanisms

externalization process

internalization process

simply ask the expert, through a knowledge-elicitation process that must be properly managed in order to maximize the results of the process

observe a person’s behavior or performance while they’re executing their tasks

Knowledge engineers must attempt to become versed in the subject matter prior to the interview

Context-based Intelligent Tactical Knowledge Acquisition (CITKA): Knowledge capture system based on CxBR

Example of Interview

If the expert describes his knowledge in base of a schedule of events, “this happens on A after B event,”

if the expert’s knowledge is described in tactical terms such as “how to drive a car,”

if the expert’s knowledge is based on recollections “I remember when one such instance happened”

If the expert describes the knowledge in terms of connections, in other words “A is related to B, B is related to C” as in describing an architecture

Concept map paradigm.

Case-based reasoning

Constraint-based paradigm

Context-based reasoning