Knowledge Capture System
Capture Organizational Knowledge
Story Telling
Organizational Knowledge Representation
capture educational settings
capture tactical knowledge
process of eliciting explicit or tacit knowledge from people, artifacts, or organizational entities
Learning By Observation
Externalization
Internalization
Articulate Stories
Prototype
Learning By observation
Face to face meeting
Models
On Job Training
Context-based Reasoning CxBR
Concept Maps
knowledge-modeling tool
CmapTools web-based browser to capture the knowledge of experts to be used by student of domain
Barriers to the use
knowledge engineer who seeks to build such systems
the subject matter expert to preserve his knowledge
Mechanisms
externalization process
internalization process
simply ask the expert, through a knowledge-elicitation process that must be properly managed in order to maximize the results of the process
observe a person’s behavior or performance while they’re executing their tasks
Knowledge engineers must attempt to become versed in the subject matter prior to the interview
Context-based Intelligent Tactical Knowledge Acquisition (CITKA): Knowledge capture system based on CxBR
Example of Interview
If the expert describes his knowledge in base of a schedule of events, “this happens on A after B event,”
if the expert’s knowledge is described in tactical terms such as “how to drive a car,”
if the expert’s knowledge is based on recollections “I remember when one such instance happened”
If the expert describes the knowledge in terms of connections, in other words “A is related to B, B is related to C” as in describing an architecture
Concept map paradigm.
Case-based reasoning
Constraint-based paradigm
Context-based reasoning