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Knowledge Capture System (Example of Interview (If the expert describes…
Knowledge Capture System
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process of eliciting explicit or tacit knowledge from people, artifacts, or organizational entities
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Mechanisms
externalization process
simply ask the expert, through a knowledge-elicitation process that must be properly managed in order to maximize the results of the process
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Example of Interview
If the expert describes his knowledge in base of a schedule of events, “this happens on A after B event,”
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if the expert’s knowledge is described in tactical terms such as “how to drive a car,”
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If the expert describes the knowledge in terms of connections, in other words “A is related to B, B is related to C” as in describing an architecture
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