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Travel (Road ragers (reasons (delays in takeoff, cost-cutting practice,…
Travel
Road ragers
reasons
delays in takeoff
cost-cutting practice
service dissatisfactory
individual misbehavior
mass complaints
demand of better service
Trends in traveling
low-coster popularity
fuel costs
high fixed costs
hotel industry
full-service airlianes's fragility
global alliancies
Automation in travel
Role of the Internet
check-in
reservation
choices of trips/hotels/ect
electricity
computer program helps people at airports
VC - video camera
electronic security system
x-ray
Types of airlines
low-costs airlines
bad travel conditions
not safe
full-service airlines
comfortable travel conditions
high qualified staff
high safety