OD workshop 1 next steps (Work up 'Big Ideas' and owners (Customer…
OD workshop 1 next steps
Work up 'Big Ideas' and owners
Customer centric structure
new language for 'customers'/''participants'
Ownership issues resolved
Visitor experience creation team
Client insight function
Primacy of widening audience?
'Open and Diverse' as brand definer?
The innovative org
Establish current state and costs
Cost implications of extended activities
Programming in General Market
More temporary exhibitions
More school visits
Bigger visitor target