OD workshop 1 next steps (Work up 'Big Ideas' and owners (Cultural…
OD workshop 1 next steps
Cost implications of extended activities
Bigger visitor target
More school visits
More temporary exhibitions
Programming in General Market
Establish current state and costs
Work up 'Big Ideas' and owners
The innovative org
Primacy of widening audience?
'Open and Diverse' as brand definer?
Client insight function
Customer centric structure
Visitor experience creation team
Ownership issues resolved
new language for 'customers'/''participants'