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Outstanding Business (Communication (Matrons News, ? Email Addresses,…
Outstanding Business
Communication
Matrons News
? Email Addresses
Whats App
? NHS net for external partners
Sharing best practice outside the hospice
Responding to reviews
Invite scrutiny and exploration of service
Vent review
H&S review
Staff survey
Feedback from any form
Social Media
Whats app group
Twitter Masterclasss
Networking/ evidence/ sharing best practice
Clinical Governance
Commence fortnightly meetings
Agree TOR and agenda
Communication
To SMT
To H&S
Across clinical team
Budget
Staffing levels review
Equipment required over next 5 years
Emerging technology / future proofing
Development of E Record keeping system
reduce risk
share information
? NHS net
improved care
reduce errors and therefore complaints
Audit
Support & implement when required