Performance Appraisal
Types of errors
- Halo effect
- Recency effect
- Sterotyping
- Comparison
- Mirroring
- Central Tendency
- Leniency (or Strictness)
- Bias
- Sequencing effect
Ways to overcome
A. Learn and understand the potential problems and solutions (i.e clarifying standards) for each
B. Use the right appraisal tools
C. Proving training to the supervisors
D. Getting a senior management to approve the appraisal before finalising them
Preparation needed before appraisal interview
A. Gather data
B. Prepare subordinates
C. Choose appropriate time and place
How to conduct the appraisal interview
A. Be direct and specific
B. Do not get personal
C. Encourage employee to talk
D. Do not beat about the bush