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TOPIC - The TOP IS Role (Where is the IS organisation going (Escalating…
TOPIC - The TOP IS Role
The Top IS Job
Introduction
Growing demand for IT
Management of IT in past 50 years has drastically changed.
Basic functioning cost reduction decision support inter-organizational supply-chain and “business eco-system”
Onus on top executives to provide IT vision and leadership.
Where is the IS organisation going
Escalating Benefits of IT
Case example of Waves of innovation: SABRE system
Waves of Innovation”:
Technology changing and IS role evolving - parallel
Traditional Functions are Being Nibbled Away
Traditional set of responsibilities for IS
Trends that are moving traditional roles out of IS:
Distributed Systems
Migration of software applications to user areas
Ever more knowledgeable users
Better application packages
Systems development to integration
Outsourcing
Based on fiscal and managerial considerations
New roles emerging
IS involves a cluster of functions:
Different set of skills and management strategy needed for each function:
Moving towards and IS lite
IS started “centralized” and then evolved into “federal” model.
Solution: shift attention from roles to processes
IS Lite: managing three overall processes
CIO responsibilities
CIO Roles in Three Eras
CIO Roles today
case examples
Leading : Creating vision by understanding the business
Governing:Establishing an IS governance structure
Investing:Shaping the IT portfolio
Managing:Establishing credibility, managing IT functions, and fostering change