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Interpersonal Skills (Habits (Control your mouth, Listen with an open mind…
Interpersonal Skills
Habits
Control your mouth
Listen with an open mind
Control your mind
Be aware of your prejudices
Maintain eye contact
Don't jump to conclusions
Communication
Telecommunication
Third-party communication
Written communication
Face-to-face communication
Percentages
Speaking 30%
Listening 45%
Reading 16%
Writing 9%
Methods
Verbal
Non-verbal
Writing