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Customer Calls with a Leak (Service Order Created - 'Check for…
Customer Calls with a Leak
Service Order Created - 'Check for Leak' ON THE LINE - NO JOB NUMBER
FST Check it out
Confirmed Leak
Complete 'Check for Leak' WO
Create a new work order with Job Number- ON THE LINE
Call Julie - Add Julie info in WO
Construction Done
Draw Sample
Info to WO and Complete Work Order
3 more items...
FST -> Construction Auto Move
Back From the Field for Review
FINISH WORK ORDER
FST -> Back from field Auto Move
Locate and issue boil order
Issue a Credit if called in by Member
Leak on Customer Side
FST -> Back from field Auto Move
Back From the Field for Review
FINISH WORK ORDER
No leak
Complete WO
Back From the Field for Review
FINISH WORK ORDER
FST -> Back from field Auto Move
Dispatcher -> FST MANUAL MOVE
OFFICE TASKS
FST TASKS
Dispatcher Column Changes