Informative - explain hospital structure, roles and responsibilities, explain common PICU problems and treatments. Explain basic medical terms, basic labs, respiratory support, lines and tubes. Include charts, reference guides and cartoons.
You are not alone - support parents by showing them that its a shared experience. tells stories, show the humanity of it, stories from other parents
Explain meaning in medicine - chapter on palliative care and love-filled end-of-life care
How to partner with the medical team - shared decision making, dos and don't