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THE SCARF MODEL : HOW TO MAXIMIZE ENGAGEMENT (BRAIN IS ORGANIZED TO…
THE SCARF MODEL : HOW TO MAXIMIZE ENGAGEMENT
BRAIN IS ORGANIZED TO
MAXIMIZE REWARD STATE
ENGAGEMENT
MINIMIZE DANGER
MANAGER MUST USE LEVERS TO MAXIMIZE ENGAGEMENT
STATUS
PERCEPTION OF WHERE YOU ARE REGARDING THE OTHERS
INCREASING STATUS IS MORE EFFICIENT THAN MONETARY REWARD
ISSUE: FEEDBACK
THATS WHY YOU CAN ASK PEOPLE TO GIVE FEEDBACK TO THEMSELVES
DECREASE OF STATUS IS LIKE PHYSICAL PAIN
CERTAINTY
THE BRAIN IS A CERTAINTY CREATING MACHINE
THE MANAGER SHOULD GIVE VISIBILITY
AUTONOMY
WHEN PEOPLE HAVE NO AUTONOMY STRESS IS HIGHER
IN A STRESS ENVT NO AUTONOMY INCREASES STRESS
RELATEDNESS
PUTTING PEOPLE IN THE CATEGORY OF LIKE US VS NOT LIKE US
VERY IMPORTANT IN VIRTUAL TEAM OR MULTI CULTURAL TEAMS
FAIRNESS
TREATING PEOPLE FAIRLY AND BEING OPEN ABOUT IT
MANAGERS ACCIDENTLY CREATE A THREAT RESPONSE IN 4 OR 5 OF THESE LEVERS
ACTIVATING THE 5 LEVERS ENABLES TO GET FAR MORE ENGAGED