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Decision Making (Groups & Decisions : The Functional Perspective…
Decision Making
Groups & Decisions : The Functional Perspective
Discussion
Information exchange
Processing information
Decision
delegating
Averaging
Random
Plurality
Orientation
Planning process
Collectie memory
Defining the problem
Implementation
Affected by
Procedural justice
participation & voice
Procedures
consult --> individual
consult --> group
Decide
facilitate
delegate
Groups as Imperfect Decision Makers
Cognitive Limitation
Sins of commision
Sins of omission
Sins of imprecision
The Shared Information Bias
Causes
desire to get closure
convince the group to back individual preference
How to avoid?
advocacy approach rather than general discussion
emphasize importance of dissent
Increase diversity of opinions within group
using group discussion support system technology
Spend more time discussing decisions
introduce discussion as new topic
Group discussion pitfalls
denying responsibility
procastination
satisficing
bolstering
muddling through
trivializing the discussion
Victim of Groupthink
Causes
structural faults of the group or organization
provocative situational context
cohesiveness
Prevention
correcting misperception & biases
using effective decision making techniques
limiting premature seeking of cocurrence
Symptoms
Overestimation of the group
closed-mindedness
Pressure toward uniformity
Group Polarization
Causes?
persusive arguments
social identity
social comparison
Consequences
adaption of innovation & new ideas
strengthened position within group
rises group efficacy
Sensitive to threats and urge caution
tendency to move to more extreme position