Evaluation of an E-Training Program. ( Turn results into economic value.…
Evaluation of an E-Training Program.
The Evaluation of an E-Training Program
Defining training needs and objectives
Process of planning and design of the action
What? Was evaluated
Implantation process (fulfillment of planning, satisfaction, formed
And immediate results (learning)
Definition: Evaluate is to check / verify the results (continuously and
Efficiency, Efficiency and / or Safety in the graduates
Efficiency Assessment: well managed?
Transfer of Competences. Utility. Cost effectiveness
Evaluation of Effectiveness: For something?
Immediate evaluation: satisfaction analysis and learning outcomes
Satisfaction: Collect opinion, usually subjective
Immediate evaluation: did you acquire the proposed competences?
Measurement of the level of behavior modification produced in the Formed
Measure all competencies, (know, know how to do, know how to be, want to do)
Assessment of costs:
Decrease dedicated hours without losing quality
Outsource parts of the action
Typical Indicators: Cost / Time, Cost / Attendant, Cost / Time / Attendant
Planning: Systematic collection (takes time), see indicators and estimates, etc.
Facilitates: decision making and profitability analysis
Evaluation of effectiveness
You have to answer many more questions, all oriented to know if the
Formative action "satiation" The training needs
It should focus on: definition process (design), developed competencies
(Impartiality), transfer of competences (transfer)
The objectives of the training action have been achieved due to the action
Calculation of profitability (ROI)
Election of a Indicator: Relevant
Other sources: senior management, clients, external experts, collaborators, etc.
Moderate cost. Reliable. Acceptable
Estimates of the contribution of external factors
Estimates of the participants themselves
Hard Indicators (with clear incidence on results) and Soft
Is training action effective?
Is the investment profitable?
Difficult to establish the criteria
Methods to consolidate effects of training on results
It is complex to measure but it is obligatory to measure it
Control groups (one that participates in the action and another that does not)
Turn results into economic value. Measurement Indicator
RCI (Cost / Revenue ratio) = Revenue produced / Costs (ideal greater than 1)
ROI ((Revenue - Costs) / costs) (ideal greater than 0)
Amortization Time: Costs / Revenue per month
Calculate the total amount (in time or shares)
Evaluation of Efficiency
Set the target measure level (or variation)
Measures optimum process management
Set your unit value
Measure the design of the action, the impartiality and the action
Set your current value
Evaluating the design, it will measure: definition, selection of participants,