INFO 3 C3 - Managing ICT and Strategy

ICT managment

Organisational Structure

Hierarchical

Flat

The larger the organisation is the more formal it becomes

Bigger it is more layers in hierarcy

Formal methods of transferring info is the safest, from being distorted

Each level on structure will pass information to a level above or below

Formal methods are normally written or printed, so there is proof of it

Informal methods tend to be Conversational, so there is no proof

These systems will have centralised management that has the most control

Relates to small organisations with one level of management

Info going up will be more summarised as CEO requires an overview. Info going down will be more detailed as op staff needs to know exactly what to do

This organisation has a mix of informal and formal info

Tends to be more informal

Have a decentralised management were management have less control; is more relaxed management as it allows people at each level to make decisions

Reasons for Different Structures

Size of the business

comments of the different levels

Objectives of the Business

Changes in Technology

ICT Strategy

Business aims and Objectives

Aim is where a prediction is made of where a business will be in the future

Objective is the measurable targets of how to achieve aims

There can be many or few

Can be either short or long term

Plans are made to achieve these targets #

ICT can be used to assist in the meeting of these targets

ICT Strategy is the long-term plan in order to achieve the aims of an organisation

The Larger the business the more stringent the ICT strategy

These strategies are called 'Corporate ICT Strategies'; They are designed to cover whole organisation. Stops departments 'doing their own thing

Factors that influence an ICT Strategy

Business goals

Influenced by internal and external factors

Legislative bodies; like customs

Customers

Standards

Technology

Competitors

Financial Situation

Cost of setting up aspects of new system; not just he buying of hardware and software, but also training, licences etc.

Use of a financial model, to help plan cost benefits for the organisation

Style of Organisation

Hierarchical or Flattened; management methods

Flow of info, formal or informal

Size of Organisation

Bigger more likely to be a hierarchy

How will it be set up?

Outsourced?

In house development or a small IT team organised it?

Assets over time

Organisations store information for however long it is needed

Information is then archived just in case it is needed in the future

Complies with Data Protection act 1998

Backing Up Data

Removes the loss of data

Remember

Who Responsible?

What Kept?

Where kept?

How long kept?

Security?

Geography

Type of system needed; organisation in one place LAN, in a larger area: WAN-like the BBC (communication links)

Many organisations are making extensive use of the internet

Legislation

Must comply with Data protection act, if organisation is storing personal data

Protection of workers

Legacy Systems

Important to look at an old system when introducing a new one

Will the old system work with the new; when transferring the information across

Keeping Up with technology

Controlling data

A strategy is not a static document ir is always being developed, to keep up with tec advances

click to edit