INFO 3 C3 - Managing ICT and Strategy
ICT managment
Organisational Structure
Hierarchical
Flat
The larger the organisation is the more formal it becomes
Bigger it is more layers in hierarcy
Formal methods of transferring info is the safest, from being distorted
Each level on structure will pass information to a level above or below
Formal methods are normally written or printed, so there is proof of it
Informal methods tend to be Conversational, so there is no proof
These systems will have centralised management that has the most control
Relates to small organisations with one level of management
Info going up will be more summarised as CEO requires an overview. Info going down will be more detailed as op staff needs to know exactly what to do
This organisation has a mix of informal and formal info
Tends to be more informal
Have a decentralised management were management have less control; is more relaxed management as it allows people at each level to make decisions
Reasons for Different Structures
Size of the business
comments of the different levels
Objectives of the Business
Changes in Technology
ICT Strategy
Business aims and Objectives
Aim is where a prediction is made of where a business will be in the future
Objective is the measurable targets of how to achieve aims
There can be many or few
Can be either short or long term
Plans are made to achieve these targets #
ICT can be used to assist in the meeting of these targets
ICT Strategy is the long-term plan in order to achieve the aims of an organisation
The Larger the business the more stringent the ICT strategy
These strategies are called 'Corporate ICT Strategies'; They are designed to cover whole organisation. Stops departments 'doing their own thing
Factors that influence an ICT Strategy
Business goals
Influenced by internal and external factors
Legislative bodies; like customs
Customers
Standards
Technology
Competitors
Financial Situation
Cost of setting up aspects of new system; not just he buying of hardware and software, but also training, licences etc.
Use of a financial model, to help plan cost benefits for the organisation
Style of Organisation
Hierarchical or Flattened; management methods
Flow of info, formal or informal
Size of Organisation
Bigger more likely to be a hierarchy
How will it be set up?
Outsourced?
In house development or a small IT team organised it?
Assets over time
Organisations store information for however long it is needed
Information is then archived just in case it is needed in the future
Complies with Data Protection act 1998
Backing Up Data
Removes the loss of data
Remember
Who Responsible?
What Kept?
Where kept?
How long kept?
Security?
Geography
Type of system needed; organisation in one place LAN, in a larger area: WAN-like the BBC (communication links)
Many organisations are making extensive use of the internet
Legislation
Must comply with Data protection act, if organisation is storing personal data
Protection of workers
Legacy Systems
Important to look at an old system when introducing a new one
Will the old system work with the new; when transferring the information across
Keeping Up with technology
Controlling data
A strategy is not a static document ir is always being developed, to keep up with tec advances
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