Network Service Performance SELECT A or B (WHEN ? (While using an …
Network Service Performance
SELECT A or B
Happens at certain times of the day and when
Does this happen all the time ?
Does this happen Randomly ?
Happened only once and when ?
When accessing a specific software
Browsing the internet
While using an internal networking service
While using a specific device only ?
WHO IS AFFECTED
All the users in the room
What is the room number and building ?
The whole building
Which School or building?
The school board
Some users are some users aren't affected
My Computer only
What is the problem experienced
Is the problem resolved ?
how does it affect the user(s) ?
ERROR MESSAGE ?
Was there a message ?
Was there a pop-up that displayed
TYPE OF DEVICE ?
It was on a laptop
It was on a phone
It was on a desktop
It was on a tablet
It was on a Chromebook
All of the above