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My team (Agents (Barbulescu (Procedure, Softskills, Attitude), (Alexandra…

- - - - Procedure
        
        Documentation
        
        Grammar exercises
        
        Proofreading other documentations
        
        Improve probing questions #
        
        Probing questions
      - Softskills
      - Attitude
  - - - Procedure
        
        Client notes
        
        Empathy statement
        
        Documentation
        
        Grammar exercises
        
        Proofreading other documentations
        
        Improve probing questions
      - Softskills
      - Attitude
      - Documentation
        
        Grammar exercises
        
        Proofreading other documentations
        
        Improve probing questions #