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DGA CIS MANAGEMENT FEEDBACK (PLAN (PLAN Teambuilding (it allowed the Unit…
DGA CIS MANAGEMENT FEEDBACK
BUILD
COURSES THAT STOOD OUT
Eduvision
very useful as it explained details on what the participant was already doing in practice for more than a year
Web Application Security (WAS)
Wide variety of interesting security-related topics presented, both server-side and client side
Instructor had deep knowledge of the subject
Good balance of theory and practice
Devoxx conference Java technologies
Web Application Security (WAS)
Umbraco Fundamentals & MVC and Editor Experience Masterclass
Very useful training for the start-up of 2 implementation projects using Umbraco
helped the team defining implementation approach and gaining a better understanding of how to develop/customise the Umbraco CMS platform
User Experience Fundamentals
valuable introductory course giving insights on industry standards in the User Experience domain
very relevant as the Front-Office sector creates user-facing applications (web sites, web/mobile apps)
COURSES TO BE IMPROVED
JAVA EE7
the audience was too diverse (ranging from very experienced developer to novice developers)
too many topics were covered during this course: everything was mentioned briefly
PLAN
PLAN Teambuilding
it allowed the Unit members to get to know each other better, and in a different context
allowed to clarify the mission of the Unit
to get a better understanding of what each Sector/Team is doing
PM2 training (different levels, including certification)
Creating a common project management language
Facilitating interinstitutional mobility (as it is also used by other institutions)
AGORA (different modules)
Allowed the Service Desk (Helpline) to better understand this new and important tool for the GSC, preparing for providing optimal support
ITIL training (different levels)
Effective use of acquired knowledge in customising and implementing ITSM best practices for DGA CIS such as processes, Service Catalogues, Operational Level Agreements, Service Level Agreements, and CMDB
TOGAF Foundation, Gartner EA (Enterprise Architecture) Summit, Open Group seminar
Essential to apply adequately and only when relevant the EA (Enterprise Architecture) methodology at the GSC
COBIT foundation
Useful to understand how COBIT can be exploited by us as a reference tool, e.g. during our annual IT strategy review, in our CIS processes definition, to measure and improve processes maturity, to check the health of our IT Governance, etc.
Project Server
Fundamental to get an overview of the whole EPM (Encryption Management Platform?) platform.
Contributing to have less dependence on consultants
Empowering Portfolio officers (reporting, configuration aspects)
COURSES THAT STOOD OUT:
DGA CIS RESOURCES
COURSES THAT STOOD OUT
Team Building of the Resources unit
creating a sense of belonging to the unit
reinforcing the team spirit.
Very constructive, frank and open discussions
Individual coaching for the Head of Unit
the efficient management of meetings, time and priorities
a positive impact in motivating staff and assisting them in developing their career.
Very positive outcome on the relation with the hierarchy, the team, peers and other services
Management courses
Developing staff motivation, and creativity, mental well-being at the workplace, management in practice
Excel 2010, Outlook 2010 (eLearning), PowerPoint 2013.
PowerPoint 2013 is essential for setting up the collaborative internal site of the Resources unit.
Access
Formations dans le domaine financier
• Révision du règlement financier
• Fondements de la comptabilité: principes comptables de base
• Analyse de la viabilité financière
Very useful courses for the financial agents
Ateliers pour Assistants Administratifs
These workshops were important for Ms McFadden in her new role of Administrative Assistant for DGA CIS.
Peer-to-Peer info session on the use of social media and digital resources
useful for the development of the competencies of Ms Bruynel, Internal Communication Officer of DGA CIS in the area of the digital transformation and for implementing the communication plan in relation to key enabling technologies
Communication:
• Rédaction Claire
• Écrire avec impact
Efficacité:
• Comment construire notre résilience
• Analyse et résolution de problèmes
Ateliers pour les nouveaux
une excellente initiative pour que les nouveaux collègues puissent se familiariser avec différents aspects du SGC. Ils ont été très utiles en particulier pour l'intégration de Mme. Aldazova.
COURSES TO BE IMPROVED
SAP Business Objects - Web Intelligence
Very useful and practical course, but afterwards the trainee does not have access to the SAP Business Objects. There should be a way to give access to BO after having followed the course, since it could be profitable to DGA CIS.
OTHER COMMENTS
Some trainings in 2016 were necessary and required in the scope of the different duties of the concerned colleagues, and are of course useful and should continue:
Evacuation Steward
Secourisme d'entreprise
BLS/AES (Basic Life Support)
Equipier de première intervention
Emergency Care Team
Sensibiliser et motiver à la sécurité
Language courses