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Chap 7 THE ROLE OF ORGANIZATIONAL CULTURE (Typology of cultures…
Chap 7
THE ROLE OF ORGANIZATIONAL CULTURE
Knowledge Capture and/or Creation
Knowledge Sharing and Dissemination
Knowledge Acquisition and Application
Typology of cultures
Networked Culture (HS,LS)
Fragmented Culture (LS, LS)
Communal Culture (HS,HS)
Mercenary Culture (LS, HS)
Levels of Culture
Artifacts
Values
Assumptions
Effects of Culture on Individuals
Open and communicative
Encourage sharing
Collaborative
Trusting
Cultural Transformation to a knowledge-sharing culture
Colleagues invite sharing and learning
Working together
Openness, honesty and concern for others
Knowledge sharing is actively encouraged by supervisors and leaders
Organizational Maturity models
Five evolutionary stage
Initial
Ad hoc
Organized
Managed
Agile
Infosys KM Maturity Model
KPQM Maturity Model
Forrester group KM Maturity Model