Please enable JavaScript.
Coggle requires JavaScript to display documents.
Decision Making (Reasons why a decision needs to be made (To help achieve…
Decision Making
Reasons why a decision needs to be made
To help achieve the Mission statement
Mission Statement
This is a written statement outlining the overall aims and objectives of the organisation.
It lets customers know of the overall aims and objectives of the business.
To attract quality staff, if they agree with the aims.
Inform potential investors about strategic goals of the business
To promote CSR (Corporate Social Responsibility) aims
If a situation arises
What to spend a surplus on
What to do in a time of deficiet
Startegic
This is a long term decision
This type of decision is made by senior managers
This is to try and help achieve the overall purpose and direction of the organisation
Operational
This is done by supervisors and all other members of staff
This is to deal with a situation if one arises like a customer complaint.
This is a short term day to day decision.
Tactical
Middle Managers
This is done to help achieve the strategic decision
This is a medium term decision
Facts on Decision Making
Not only managers and the owner/shareholders make the decisions
It is an essential part of running a business
There are three different types of decision making