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Global Team (How can he turn global team's performance around?…
Global Team
- How can he turn global team's performance around?
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Time zones
1.To know time overlaps
- Communication channels : e-mails, skype, Google apps, video conferencing
- Shared documents with possibility of multiple editing
- Project management tools
- Face-to-face visits
- Informal communication (forums, teambuildings) for development of strong relationships
Culture and Age
- Schedule diversity training sessions for all employees
Incorporate information on how to communicate with those of a different culture and how to act to avoid offending or harassing another employee
- Write a diversity and anti-harassment policy for the employee handbook
Define the specific types of activities that are forbidden, including discriminating jokes, leaving someone out of office activities or gossiping
- Communicate with staff members so everyone is included and valued
Teach staff members to not only talk, but listen to their colleagues
- Encourage employees from different cultures to share about their diverse backgrounds
Encourage employees to ask one another about their cultures and background experience
- Schedule social activities with the group either during work hours or after work
For example, organize a lunch for the team that doesn't involve a meeting or any specific work-related purpose. Use this time to socialize with others on the team
- Promote employees based on merit, giving all employees regardless of cultural background a chance to advance
Action plan
Lead by Example:
- Start by setting the tone. Diversity must be perceived as a priority.
- Be accessible
- Actively seek input from minority groups
Communicate – Listen
- Broadcast your diversity message
- Call people by the name by which they like to be addressed
- Treat people as individuals, not members of a cultural group with whom they might identify
Train
- Invest in training programs
- Onboarding programs are ideal for introducing workers to the company's expectations regarding treatment of fellow workers, whatever their cultural or ethnic background
Recognize and Reward
- Revamp reward systems
- Avoid cultural bias in you promotion and pay practices
- earn the reward and recognition preferences of each team member
- Make room for company-sponsored social events
- Be open to socializing during the work day
- Offer flexibility
Intuit
- Appreciate individual differences
- Sidestep assumptions
3.Learn the difference
- Establish neutral codes of conduct
http://www.phccweb.org/NewsPublication/ebulletindetail.cfm?ItemNumber=13339&ewebToken={token}&Site=PHCC
Solutions:
- Creation of organizational structure. Build a team of ONE (understanding each other, supporting each other, and trusting each other)
- Special events: cultural evenings to find out other countries traditions, identify the best values of each culture
- Using English as Common Language in workplace
4.Implementing empowerment and motivation behaviors
- Conduct regular performance reviews, be Clear About his Expectations and Assume Nothing
- Should Khan accept job offer?
Pluses: :check:
1.It is a new challenge to show all his knowledge
2.Constant development of skills
- Dynamic career path
- The new environment will encourage to overcome problems
- There are mistakes in management (problems with teamwork, bad communication, targetsetting, renumeration program) - space for improvement
Cons: :red_cross:
- It is a threat to failure
- A lot of complications with the multinational team
- Serious future problems with Lars
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Yes, team too diverse!
- 68 team members
*27 differnt countries
*Age range 22-61 years old
- 18 differnt languages
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- What does he do about Lars?
Problems: Bar Incident, Mocks Local Cutural, Practices
Mocks English Skills
Strong features: Important Team Member,
High Tenure, High Performing
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Solutions:
1.Training allows Lars an opportunity to see how he is hurting other and how to avoid being insensitive in other situations
- put under probation with clear rules and deadlines, explain how his behavior influences company performance
Main proplems:
- Language
- Different time-table (per week + holydays)
- Lars
- Lack of communication
- Low understanding and recognitions of targets (among team members)
Ways to improve:
- Englishnisation
- Time-management + information about team time-table for each member
- Lars - to fair or other methods??
- Teambuilding
- Transparency system of motivation