Property enquiry (Users full address (Which specific property is it? (Can…
Users full address
Which specific property is it?
Can we link it to a previous sale?
Is it a secondary instruction opportunity?
Is it an instruction opportunity?
Is the users current property in the branch patch?
Can we associate the number to a specific property?
Is it a new lead or a follow up call?
How 'serious' a lead are they?
What does their behaviour on site tell us?
Have they sent other leads?
Do we know their reason for buying?
Could they be a landlord? this would be of additional interest to the agent
Has the user visited the agents website?
Can we connect a lead on the agent site with one of our users?
Are they requesting a viewing?
Do they have a mortgage in principle?
Can we link an enquiry to a property that later gets listed on RM?
Are they a 1st time buyer or an existing homeowner?
How can we surface all of this important information via a phone lead?