Property enquiry (Postcode (Is it an instruction opportunity?, Is the…
Is it an instruction opportunity?
Is the users current property in the branch patch?
Users full address
Which specific property is it?
Can we link it to a previous sale?
Is it a secondary instruction opportunity?
Can we associate the number to a specific property?
Is it a new lead or a follow up call?
How 'serious' a lead are they?
What does their behaviour on site tell us?
Have they sent other leads?
Do we know their reason for buying?
Could they be a landlord? this would be of additional interest to the agent
Has the user visited the agents website?
Can we connect a lead on the agent site with one of our users?
Are they a 1st time buyer or an existing homeowner?
Are they requesting a viewing?
Do they have a mortgage in principle?
Can we link an enquiry to a property that later gets listed on RM?
How can we surface all of this important information via a phone lead?