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Organisation design concept 2.0 (Span of control (Factors (manager…
Organisation design concept 2.0
Span of control
how many subordinates a manager can direct
depends on employees exp & training
Experienced employees less supervision, wider span
wider span cut cost
Factors
manager capabilities
members capabilities
similarities of work activities supervised
amount of non supervisory activity
degree of environment uncertainty
Departmentalisation
Based on
work functions
product or service
target customer
geographic territory
customer scattered over large area
process used to turn input to output