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KMS (Knowledge Management (Impact of KM (Product, Process, Performance,…

- - - - Definition
      - Technicques
        
        Interview
        
        Observational Elicitation
        
        Quite
        
        Non Quite
        
        Exercising the expert
        
        Problem Description and analysis
        
        Brainstorming
        
        Think aloud approach
        
        Repertory Grid
      - Codification
        
        Definition
        
        Types
        
        Kmap
        
        Production rules
        
        What?
        
        How?
        
        Decision Table
        
        Decision tree
        
        What?
        
        How?
    - - Dixon
        
        Criteria
        
        Nature of Task
        
        Similar?
        
        Frequent?
        
        Routine?
        
        Intended receiver
        
        Knowledge Type
        
        Tacit
        
        Explicit
        
        Both
        
        Type
        
        Near #
        
        Serial #
        
        Strateic
        
        Far #
        
        Expert
      - Awad and Ghaziri
        
        Inter Team Explicit
        
        Tacit Knowledge Transfer
        
        Collective Sequential
- - - - Structured
      - Unstructured
- - - - Evaluating
      - Monitoring
      - Predicting
      - Scheduling
  - - - Innovative behaviors
      - Routine work
    - - Portable
      - Speciality
      - Knowledge workers creator