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CTS (Problem: What is problem statement? (We have disparate systems…
CTS
Problem: What is problem statement?
We have disparate systems
Simplified system landscape map
Current
Future
Silo'd operating divisional operating processes/systems
Not scalable
Low operating leverage
Current Bdx processing inefficient
Implementation
Phases / Releases
Phase 1
Release 1: Schools / Provident
Release 2: Bureau Processing
Phase 2
Direct business
Time schedules
Phase 1, Release 1
Project vs. Operations
Project introduces new capabilities
Operations takes it from there
e.g. Adding new brokers
Transitioning MGU's
Issues
Schedule
P1R1: Production this year?
Scope of Phase 2
Operations
Staffing & expertise
Why did we select this vendor?
Other segment applications did not fit
Cost
Much larger expansive solutions
Design
Insurance sgement
Lack of global solution. US/Int'l
Designed for few number of large $ policies
Vendor Selection Process
Solution: How does the CTS project move us to solution?
Capabilities
Core capabilities
Document management
Bdx processing
Party Management
Brokers
MGU's
TPA's
Non-MGU Policy Admin
Submission
Rate
Quote/Proposal
Bind
Policy Issue
Premium Billing