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Lecture 2: Supplier–Buyer Relationships (Characteristics of Supplier–Buyer…
Lecture 2: Supplier–Buyer Relationships
Sources of Competitive Advantage
Industry Structure View
What is the Industry Structure View?
A theory that suggests that supernormal returns are primarily a
function of a firm’s membership in an industry with favorable structural characteristics (e.g., relative bargaining power, barriers to entry, etc.). Consequently, many researchers focused on the industry as the relevant unit of analysis for explaining why individual firms differ in performance. Some firms performed better because they were members of industries with attractive structural features. Porter (1980)
Assumptions of the
Industry Structure View
Clarifying our understanding of the impact of a firm’s environment on performance
External analysis!
Firms within an industry (or firms within a strategic group) are
identical in terms of the strategically relevant resources they
control and the strategies they pursue.
Should resources heterogeneity develop in an industry or
group (perhaps through new entry), this heterogeneity will be
very short-lived because the resources that firms use to
implement their strategies are highly mobile, i.e., they can be bought and sold in factor markets.
Structural Determinants of the Intensity of
Competition (“Porter’s Five Forces”)
Slide 8
Resource-Based View
What is the Resource-Based View?
A theory that argues that differential firm performance is
fundamentally due to firm heterogeneity. Firms that are able to
accumulate resources and capabilities that are valuable, rare, inimitable and non-substitutable will achieve a competitive advantage over competing firms. Thus, extant RBV theory views the firm as the primary unit of analysis, and the search for competitive advantage has focused on those resources that are housed within the firm. Rumelt (1984, 1991); Wernerfelt (1984); Barney (1991)
Assumptions of the Resource-Based View
Clarifying our understanding of the impact of a firm’s internal characteristics on performance
Internal analysis!
Firms within an industry (or group) may be heterogeneous with
respect to the strategic resources they can control.
These resources may not be perfectly mobile across firms, and
thus heterogeneity can be long-lasting.
Firm Resources
“Firm resources include all assets, capabilities, organizational
processes, firm attributes, information, knowledge, etc. controlled by a firm that enable the firm to conceive of and implement strategies that improve its efficiency and effectiveness.”
Physical capital resources, e.g., physical technology used in a firm, firm’s plant/equipment, geographic location, access to raw materials.
Human capital resources, e.g., training, experience, judgment, intelligence, relationships, insights of individuals in a firm.
Organizational capital resources, e.g., firm’s formal reporting
structure, its formal and informal planning, controlling, and coordinating systems, as well as informal relations among groups within a firm and between a firm and those in its environment.
Barney (1991)
Competitive Advantage and
Sustained Competitive Advantage
Competitive Advantage and Sustained Competitive Advantage
Competitive Advantage
“A firm is said to have a competitive advantage when it is
implementing a value creating strategy not simultaneously being
implemented by any current or potential competitors.”
Barney (1991)
Sustained Competitive Advantage
“[…] when it is implementing a value creating strategy not
simultaneously being implemented by any current or potential
competitors and when these other firms are unable to duplicate the benefits of this strategy.”
Assumptions
Definitions also include potential competitors in an industry.
“Sustained” not about time but possibility of competitive duplication.
"Sustained” ≠ “last forever”, e.g. economic structure may change.
Competition with Homogeneous
and Perfectly Mobile Resources
Slide 15
No
sustained
competitive
advantage!
“VRIN” Attributes of Resource that Enable the
Potential of Sustained Competitive Advantage
Valuable
Rare
Imperfect Imitability
Non-Substitutability
Can Purchasing or Supply Chain Management Be
Sources of Sustained Competitive Advantage?
Yes
Theory does not suggest that information from outside a firm
cannot generate asymmetrically more valuable expectations, only that it is less likely to do so.
It seems reasonable to expect that SCM will have the kind of attributes (“VRIN”) that can lead it to be a source of competitive advantage for a firm.
Barney (2012)
No
RBV assumes that a factor market is sufficiently “open” or
“free”, so any organization is able to imitate purchasing/SCM.
Purchased assets are freely tradable.
According to RBV, purchasing (narrowly) or SCM (broadly) cannot be a source of SCA.
Ramsay (2001)
Relational View
Characteristics of (Traditional)
Arm’s-Length Market Relationships
There is nothing idiosyncratic about relationship that enables the two parties to generate higher profits than other seller–buyer combinations.
nonspecific asset investments
minimal information exchange (i.e., prices act as coordinating devices by signaling all relevant information to buyers and
sellers)
separable technological and functional systems within each firm that are characterised by low levels of interdependence (i.e., the two organization have only a sales-to-purchasing
interface and do not jointly create new products through multifunctional interfaces)
low transaction costs and minimal investment in governance mechanisms
Ways the previous views fail to explain
Previous Views Fail to Explain Competitive
Advantage in Supplier–Buyer Relationships
(Slide 22)
Fail to Explain Conditions Under Which Value is
Created by Incorporating Assets of Acquired Firm
(Slide 23)
What is the Relational View?)
A theory for considering dyads and networks of firms as a key unit of analysis for explaining superior individual firm performance. A firm’s critical resources may span firm boundaries and may be embedded in interfirm resources and routines—that idiosyncratic interfirm linkages may be a source of relational rents and competitive advantage. There are four potential sources of interorganizational competitive advantage: (1) relation-specific assets, (2) knowledge-sharing routines, (3) complementary resources/capabilities, and (4) effective governance.
Dyer & Singh (1998)
Relational Rent
Quasi-rent
“Returns that exceed a factor’s short run opportunity cost … [and] are an excess over the returns to a factor in its next best use.” The term quasi-rents suggests that the rents are not permanent in nature. Peteraf (1994)
Relational Rent
“We define a relational rent as a supernormal profit jointly generated in an exchange relationship that cannot be generated by either firm in isolation and can only be created through the joint idiosyncratic contributions of the specific alliance partners.” Dyer & Singh (1998)
Determinants of Relational Rents
Relation-Specific Assets
Length of the safeguard to protect against opportunism
Volume of exchange between the alliance partners
Potential for relational rents through relation-specific assets
Knowledge-Sharing Routines
Partner-specific absorptive capacity
Aligned incentives (reciprocity, transparency, no free riding)
Potential for relational rents through knowledge sharing
Complementary Resources/Capabilities
Ability to identify and evaluate potential complementarities
Compatibility in organisational systems, processes, cultures
Relational rents by combining complementary resources
Effective Governance
Ability to employ selfenforcement gov. mechanisms
Ability to employ informal selfenforcement gov. mechanisms
Potential for relational rents through effective governance
Additional Mechanisms that Preserve
Rents Generated by Alliance Partners
Interorganizational Asset Interconnectedness
Supplier built plant on property adjacent to Nissan plant.
Partner Scarcity
Toyota had difficulties to build relations to U.S. suppliers.
Resource Indivisibility
Brand & distr. network are idiosynchratic & indivisible assets
Institutional Environment
Japanese environment fosters goodwill trust and cooperation.
Comparison
Normative Strategic Implications:
Industry Structure View vs. Relational View (Slide 29)
Composition of Rents Extracted by
the Focal Firm in an Alliance (Lavie (2006), Slide 28)
Normative Strategic Implications:
Resource-Based View vs. Relational View (Slide 30)
Couldn’t the Relational View Just
Be Subsumed Within the RBV? (Slide 31)
Resources that create the relational rents are essentially beyond the control of the individual firm, i.e. cannot be fully explained by RBV!
Comparing the Industry Structure, Resource-Based,
and Relational Views of Competitive Advantage (Slide 32)
Characteristics of Supplier–Buyer Relationships
Adversarial vs. Collaborative Relationships
Relationship Types
Michael E. Porter (1985): A firm’s
purchasing costs can be minimised by
instilling competition in the supply base
and sourcing from multiple suppliers. (Slide 34)
W. Edwards Deming (1986): The optimal
cost situation is determined by the quality
of the input material and can be achieved
through close and long-lasting buyer-supplier
relationships. (Slide 34)
Information slides
R&D Investments
Only a Few Suppliers Are Treated as
Partners or Even Strategic Partners
Daimler Differentiates Between
Four Types of Supplier Relationships (Slide 38)
Experience Curve Effects with
U.S. vs. Japanese Approaches
The Value Pie
Equity Theory
Equity theory as theoretical basis (See slide 40)
Attempts to explain relational satisfaction in terms of perceptions of fair/ unfair distributions of resources within interpersonal relationships
An individual will consider that she is treated fairly if she perceives the ratio of her inputs to her outcomes to be equivalent to those around her
Global measure of (in)equity applied to supplier–buyer context
Transaction vs.
Relational Approach
Focus of
Attention
Transaction
Dynamics
Market
Characteristics
Mode of
Analysis
“Aggressive” Sourcing –
An Alternative to the Relational Approach?
A degree of tension in the supplier–buyer relationship can reduce expenses. Competitive free-market approaches are effective in creating this tension.
Type 1
Type 2
Type 3
Type 4
Features of Adversarial and
Collaborative Relationships (Slide 43)
Time-span of interaction
Personal Attitudes and Behaviour
Organisational Processes
Measurement
Negotiation Process (Slide 44)
Identify or anticipate the sourcing requirement
Determine if negotiation or competitive bidding is required
Plan for the negotiation
Developing Negotiation
Ranges for a Purchase Price
Conduct the negotiation
Execute and follow up on the agreement
Trust
Trust and Control Can Be Seen as
Parallel Concepts to Generate Confidence
Das & Teng (1998),
http://dx.doi.org/10.5465/AMR.1998.926623
Defining Trust
Trust
Trust refers to the willingness to be vulnerable to the actions of a trustee on the basis of the expectation that the trustee will perform a particular action, irrespective of any monitoring or control mechanisms.
Colquitt & Rodell (2011),
http://dx.doi.org/10.5465/amj.2007.0572
Interorganizational Trust
Interorganizational trust is defined as the expectation held by one firm that another will not exploit its vulnerabilities when faced with the opportunity to do so. It contains three components: reliability, fairness, and goodwill.
Krishnan et al. (2006),
http://dx.doi.org/10.5465/AMJ.2006.22798171
Whipple et al.’s Trust Framework (Slide 49)
The Duality of Trust
Positive effects
Lower monitoring/transaction costs:
Dealing with a trusted supplier lowers
monitoring/transaction costs for the
buyer and creates high levels of
transparency and collaboration.
Reduced conflict: Negotiations are less
costly because agreements are reached
more expediently as the buyer and
supplier can more readily find common
ground, e.g., if a contract is incomplete.
Risk taking within the relationship:
Trust acts as a mechanism through
which committed parties expand the
scale and scope of their exchanges and
take greater risks within the relationship.
Negative effects
“Blind faith”: Optimistic bias about a
supplier’s future behavior can lead the
buyer to reduce monitoring and
safeguarding below a reasonable level.
Lock-in from relationships: Due to
increased reliance and unnecessary
obligations, the buyer might stop looking
for alternative suppliers.
Conflict avoidance: A buyer may prefer
avoiding tension and conflict with a
supplier, in spite of raising concerns
about a declining performance.
Conditions for abuse/betrayal of trust:
Lowered vigilance creates opportunities
for supplier misbehavior and makes it
difficult to detect misbehavior.
Empirical evidence (Slide 51)
Strategic Alliances
Types of Collaboration Market towards Integration (Slide 53)
Scope of Inter-firm Relationships
Contractual Arrangements
Equity Arrangement
Strategic Alliances
What is an alliance?
“Strategic alliance is a purposive relationship between two or more independent firms that involves the exchange, sharing, or
codevelopment of resources or capabilities to achieve mutually relevant benefits.” Gulati (1995)
-> However in reality strategic alliances often fails
Key Success Factors of Alliances
(Kale & Singh (2009)) Slide 56
The Alliance outcome
Phase of Alliance Outcome
Key Drivers of Alliance Success
Vertical vs.
Horizontal Alliances
Vertical: Supplier and buyer collaboration
Example of a Vertical Alliance: Integration
Between a Manufacturer and a Retailer (Slide 58)
Horizontal: Collaborations with organisations and competitors
Example of a Horizontal Alliance:
Sharing Car Transport Trains (Slide 59)
Example of a Horizontal Alliance:
Cargo Network (Here: CargoLine) (Slide 60)
Contracts
Types of Contracts (Slide 61)
Fixed price with escalation/de-scalation
Fixed price with redetermination
Fixed price with incentives
Cost plus incentive fee
Cost sharing
Time and materials contract
Cost plus fixed fee
Firm Fixed Price
Desirability of Using Contracts
Under Different Conditions (slide 62)
Handfield et al. (2011)
Advantages and Disadvantages of
Long-Term Contracts (Slide 63)
Handfield et al. (2011)
Integration
Definition of supply chain integrateion
Supply chain integration is the combination of efforts to integrate
supplier and customer information and inputs into internal planning. This includes practices used to internalize and share external inputs within the organization (internal integration).
Frohlich & Westbrook (2001), Vickery et al. (2003), Rosenzweig et al. (2003), Swink et al. (2007)
Supply chain process integration is defined as a set of continuous
restructuring activities aimed at seamlessly linking relevant business processes and reducing redundant or unnecessary processes within and across firms. Chen et al. (2009)
Does supply chain integration
really give better performance?
Yes
Supply chain integration has
been widely discussed and supported empirically.
Many studies confirm that the higher the level of integration the higher the operational and business performance of a firm.
Well
Integration might be more difficult in practice than in theory.
Integration should be differentiated.
Integration is more rhetoric than reality.
An Integrative Framework for
Classification of SCI Studies (Slide 67)
Layers of integration
Scope of integration
Degree of integration
Types of Strategic Integration
Strategic Integration
Customer Integration
Product and process integration
Supplier Integration
Arcs of Integration (Slide 69)
Information Integration:
Integrating the backward
flow of data from
customers to suppliers
based on information technologies
Delivery Integration:
Integrating the forward
physical flow of deliveries
between suppliers,
manufacturers, and customers
Example: Contract Manufacturing (Slide 71-75)