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Five Principles of Conversation 8.1 (Principle of dialogue (dialogue-cache…
Five Principles of Conversation 8.1
Conversation is a developmental process
You start with the opening followed by feedforward. Then the third step is business followed by feedback and the closing
opening- uses phatic communication. a message that establishes a connection and opens up channels for more meaningful communication
feedforward-gives the other person an idea where the conversation is going
Business- the substance or focus of the conversation
Feedback- reflect on the conversation
closing- the ending. reveals how the conversation went
principle of cooperation
quantity principle- requires that you be only as informative as necessary to communicate your intended meaning
quality principle- should say what you know or believe to be true and not say what you know to be false.
relation principle-you should talk about what is relevant to the cobversation
Manne principle- requires that you be clear, avoid ambiguities, be relative brief, and organize thoughts into a meaningful sequence
Principle of dialogue
dialogue-cache person is both speaker and listener, sender and receiver.
monologue- one person speaks and the other listens
Demonstrate respect for the other person
Avoid negative criticism and negative judgements
Keep the channels of communication open
Acknowledge the presence and importance of the other person
Avoid manipulating the conversation
Principle of turn taking
turn taking-speaker and listener exchange roles throughout the interaction
speaker cues.
turn maintaining cues- help maintain the speakers role
turn yielding cues you tell the listener that you are finished and wish to exchange the role of speaker for that listener
listener cues
turn requesting cues- let the speaker know that you would like to take a turn as speaker
back channeling cues- are used to communicate various types of information back to the speaker without your assuming the role of speaker and are generally supportive and confirming
interruptions- are attempts to take over the role of the speaker
Principle of politeness
the maxim of tact helps maintain the others autonomy
the maxim of generosity- helps confirm the other persons importance
the maxim of approbation-refers to praising someone or complimenting a person in some way
the maxim of modesty-minimizes any praise or compliments you might receive
the maxim of agreement- refers to your seeking out areas of agreement and expressing them
the maxim of sympathy- refers to the expression of understanding, sympathy, empathy, supportiveness, and the like for another person