Please enable JavaScript.
Coggle requires JavaScript to display documents.
Caffe Nero main activities (stock replenishment (bring stock from stock…
Caffe Nero main activities
Place order
predict number of stock needed
fill up electronic document
select quantity
process order
too much ordered
waste old stock due to insufficient space
not enough
not selling respective product
customer complaints
staff moral decreses
less sales
loss of regular customers
check previous quantity order
selling
total daily sales
count loyalty cards
count manually money from till
check again with the counting scale
if does not match
check safe for surplus
count again
check the bar for any uncollected notes
if matches
Date bags
put bags in safe
sign bags
print sales report
label bags with specific amount
send with sales to Gunwharf
put money in bags
add printed report to DBSS file
check money counted against daily sales
take order
product type
quantity
introduce order in the till
if requirements changed
void transaction
add new one
if requirements unchanged
give change
in/take away
size
give change
total due
total given
total change
take change from office-if not enough change in till
stamp loyalty card
take off one drink if >=9 stamps
loyalty card file
give card back if <9 stamps
give new card if not having one
validate loyalty card
print customer receipt
find last transaction
find paper roll if ran out
confirm receipt
stock replenishment
bring stock from stock room
if much stock needed use trolley
not enough stock brought
go back to stock room and bring more
Check shelves
put products on the shelves
too much stock brought
return stock to stock room
date products brought (e.g muffins)
clean shelves if dirty
check products' expiry date
waste -out of date
prepare drink
prepare milkshake
select requested milk
add ice
add coffee/requested flavour
add one scoup of brown/white powder
put everything in blender
add lid
press specific blender button
take off lid
select cup
pour milkshake in cup
add lid
add cream if requested
add sauce
add straw
prepare coffee
select requested ingredients(e.g. soya milk)
use appropriate jug
steam milk
clean steamer
put handle in coffee machine
press specific button
place coffee jugs under the handle
select appropriate cup
pour jugs with coffee in cup
pour steamed milk in cup/water
select appropriate lid
add sleeve to cup
deliver product
take wet blue cloth
clean surface