Please enable JavaScript.
Coggle requires JavaScript to display documents.
Management Issues in Systems Development MN-2011 (What is Project…
Management Issues in Systems Development
MN-2011
IS as Three separate businesses
Infrastructure management
Customer relationship
Product Innovation
Case example: NU SKins HR system
Problem: manual processes for HR
Solution: centralised HR system using SAP ERP HCM
Implementation: project management to ensure success
What is Project Management
Definitions
PM? - Activities include planning work, assessing risk, estimating resources required, organizing the work, assigning tasks, controlling project execution, reporting progress, analyzing results
Project? - Project is a collection of related tasks and activities undertaken to achieve a specific goal within a finite time period (temporal)
IT Projects: intangible - causes confusion / IT PM coordination managing interdependencies
Scope/Job of Project Manager
Getting P started - what, when, why, who, how?
Managing schedule: deadlines, gantt charts, on time, deliverables
Managing budget: cost important, how much money spent
Managing Benefits:4 = profitability, cost reduction, changes to working capital, adherence to legal regulatory reform
Managing Risk, opportunities, issues: explain each
Getting feedback and evaluation
Tips for good IT PM: Characteristics of successful projects
delivered on time, under budget meets objectives
Major variables to consider
Scope
Time
Cost
Quality
Risk
Importance of project management
Runaway projects, system failure
Consequence of poor management
Change Management
Definitions
beyond tecnical
Managing people side of system
Stakeholders: Sponsor, Change agent, Target
Managing Project Risk
Tools
Increase user involvement and overcoming resistance
Strategies to overcome user resistance
Management of risks in IT projects very important
Technical and Business risks
Three approaches
Assess risk
Predominant factors: leadership, Employees perspective, Scope and urgency
Gibsons "plus minus" decision tree(use diagram here - slide 24)
Mitigate risk
Risk avoidance, Limitation, transfer
Adjust management approach
Gibsons four approaches to RM
Big bang apporach
Improvisiation
Guided evolution
Top down coordination
PM management style- authoritative vs participatory
Project budget and timeframe (rigid vs flexible)
Fast Tips: Good IS Management
Establish the ground rules
Foster discipline, planning, documentation and management
Obtain and document “final” user requirements
Obtain tenders from all appropriate potential vendors
Include vendors in decision making
Convert existing data
Follow through after implementation