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Introduction: Basic concept of Quality Control (Responsibility for Quality…
Introduction: Basic concept of Quality Control
Quality Improvement Tools
Failure Mode and Effect Analysis (FMEA)
Quality Function Deployment (QFD)
ISO 9000
ISO 14000
Benchmarking
Total Productive Maintenance (TPM)
Quality by design
Products liability
Dimensions of quality
Performances
Features
Conformance
Reliability
Durability
Service
Response
Aesthetics
Reputation
Lean fundamentals
Waste
Types
Categories
Workplace organization
Inventory control
Concept flow
Visual management
Kaizen
Value stream
Responsibility for Quality
Marketing
Design engineering
Procurement
Process design
Production
Inspection and test
Packaging and storage
Inspection and test
Service
Workplace Organization (5S)
Sort
Straighten
Shine
Standardize
Sustain
Six sigma statistic
Statistical aspects
DMAIC Project Methodology
Define
Mesure
Analyze
Improve
Control
