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Ch 11: The art of Japanese Management (((West = company town Japan =…
Ch 11: The art of Japanese Management
West = company town
Japan = Toyota company city
Toyota:
success for applied MT
Everybody busy adding value
Air of competitive collaboration
Workers comfort is important
JAPAN:
Deregulate industries
Stop lifetime workers
More entreprenurial
The way better than its size
The Allure of Quality
Not using MT:
Not inflated fees for consultancy
More money to REAL investment
Develop coherent longterm strategies
Gurus are business people rather than professors
BUT:
Owes to MT the invention of "lean production"
The machine that changed the world (1990)
Daniel Jones, James Womack and Daniel Roos.
Desperate to compite in international markets, they developed ideas of quality
Edward Deming was important in Japan for quality
Problems with inventory
Workers don't want to be treated as costs of prodution
The Lean, Mean Machine
MTs:
Kiichiro Toyoda
Taiichi Ohno
Change from economies of scale, to economies of time
Every employee was a quality checker
Introduction of "just-in-time" production
Follow the "demand-pull" principle
Being aware not of what they are doing, but how well the are doing it
Kenichi Ohmae, kaisen and consensus
Kaizen: Doctrine of continuous improvement
Consensus: when applied to long term strategic thinking.
New products with lots of minuscule improvements = lean production
Comunal decision making
Leadership: divine the will of the group
In Japan strategy is loosely generated, expresed in terms of mission and vision
Everyone must start from the shop floor, managers know best
The sun also sets
Lean production, consensus and kaizen were a success
in the US 1980s TQM was THE fad
All too Japanese
Japanese companies were fat bc lifetime employment
The white-collar sector is 2/3 as efficent as in Europe and America
Overragulated economy
Isolation by language
Conformist educational system
Not vital sources of innovation
Banks reluctant to invest in unproved industries
Its only consensual if you're japanese
East Meets Weast: The Remix
Japan wolrd 1st center of manufacturing excellence
Turned adversity into advantage
Government invest heavily in education bc dont have natural resources
They merge their managemnt models with the Western ones
Kobayashi believes japanese need western-style proefsionalism
Japanese manager outh to challenge their models instead of improve them
What Japan can still teach the West
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