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Business Analysis ((1) Business Strategy and Objectives (3) Strategy…
Business Analysis
(1) Business Strategy and Objectives
1) Strategy Analysis
External Business Environement
PESTLE Analysis
Porter’s Five Forces Analysis
Internal Capability
MOST Analysis
Resource Audit
Boston Box
2) Strategy Definition
SWOT Analysis
Ansoff’s Matrix
3) Strategy Implementation
McKinsey 7-S model
Leavitt’s Diamond
Capability modelling
Value streams
POPIT™ model
4) Performance Measurement
critical success factors/key performance indicators
Balanced Business Scorecard
(5) Evaluate Options
1) Identifying Options
2) Shortlist Options
1) SWOT analysis
2) PESTLE
3) Feasibility Analysis / Force-field Analysis
3) Prepare Business Case
1) Cost–benefit Analysis
2) Impact Analysis
3) Risk Analysis
4) Investment Appraisal
4) Present Business Case
(6) Define Requirements
1) Requirements Elicitation
1) User Analysis
2) Scenarios
3) User Stories
4) Planning Poker
5) Storyboarding
6) Prototyping
7) Wireframes
8) Hothousing
2) Requirements Analysis
1) Timeboxing
2) MoSCoW prioritisation
3) Requirements organisation
4) Product Backlog
3) Requirements Development
1) Requirements Documentation
2) Acceptance Criteria Definition
3) Requirements Validation
4) Requirements Management
5) Requirements Traceability Matrix
4) Requirements Modelling
1) Business Use Cases
2) Use Case Diagrams and Use Case Descriptions
3) Entity/Relationship Modelling
4) Class Modelling
5) CRUD matrix
6) State Machine Diagrams
(2) Investigate Situation
Qualitative Investigation
Interviewing
Planning
Who to Interview
What to Ask
Place
Follow up
Send copy of notes for confirmation
Inteviewing
Introduction and Scene Setting
Main questioning
Thanks and where next
Repertory Grid
Workshops
Observation
Shadowing
Protocol Analysis
Ethnographic Studies
Quantitative Investigation
Surveys
Sampling
Special-purpose Records
Document Analysis
Documenting the Results
Rich Pictures
Mind Maps
Fishbone Diagrams
Context Diagrams
(3) Consider Perspectives
Stakeholder Identification
Stakeholder nomination during interviews or workshops
Background research through document analysis
Stakeholder wheel
Stakeholder Analysis
1) Power/interest grid
2) Social network analysis
3) Personas
4) Cynefin
5) CATWOE
6) Business Activity Modelling
7) RASCI or RACI charts
Stakeholder Management
1) Stakeholder Management Planning
2) Thomas–Kilmann conflict mode instrument
3) Principled Negotiation
(7) Manage Change
1) Organizational Changes
1) Cultural Analysis
2) Kurt Lewin’s model of Organisational Change
2) People Changes
1) SARAH model of Business Change
2) Kotter’s Approach to Change
3) Outcome Frames
4) Learning Cycle
5) Conscious Competence Model
3) Benefits Management and Benefits Realisation
(4) Analyse Needs
1) Organisation Modelling
1) Value Proposition Analysis
2) Value Chain Analysis
3) Organisation Diagrams
2) Business Process Analysis
1) Business Event Analysis
2) Activity Diagrams
3) Business Process Modelling
4) Business Rules Analysis
5) Decision Tables and Decision Trees
3) Business Change Identification
1) Gap Analysis
2) Process Redesign Patterns