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PTR SAP Changes (misc (Create a Payment Term for 5 working days (consider…
PTR SAP Changes
misc
Dunning - align dunning levels to new PTs
Create a Payment Term for 5 working days
consider that PTs are 5
working days
not calendar days
do we take account of Scottish holidays?
Create a new Due Date
Ensure Payment terms are applied to CA - both New and migration accounts
Review Custom Selection in SAP
review all letters /emails/scripts
SAP letters
DD letters
Any letter with a BACS statement
need sign off from Bank Sponsor
DD Scripts - Contact centre/credit/micro
consider difference between Domestic & Business journey
Payment Plan Letters
sign-up letters
Home Move forms/letters
sign up scripts
Billing Letters
LTNB
Direct Debits
QMS letters
Bill Texts
Check Bill Text for DDV
All Bill types for Payment Terms
Note: QMS groupings not always right
Reports
Final Bill Report Variance 10wd-5wd
Aged Debt report (does it work on PT or days overdue?)
locks/ holds
billing locks - from 10wd to 5 wd
RETP & RETD lock applied after DD Return change 10wd-5wd
Review any
timed
lock
DD Returns Lock to 5wd
review lock applied when any change to DDV/DDF
PS/PP locks- 5wd minimum time
Bill locked when DD payment requested from bank
Dunning/Reminder Hold
created when a DD (is created with Payment lock)