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INTERNAL ORGANISATIONAL ENVIRONMENT (The Functions of Management (Planning…
INTERNAL ORGANISATIONAL ENVIRONMENT
Functional Areas of a Business
Production
Accounting and Finance
Sales and Marketing
Human Resources
Administration and IT support
Customer Service
Research and Development
The Functions of Management
Planning
Organising
Directing
Controlling
Coordinating
Delegating
Motivating
Staffing
Communicating
Evaluating
The Responsibilities of Management
Responsibility towards owners/shareholders
Responsibility towards employees
Responsibility towards society
Responsibility towards customers
Responsibility towards government
Organisational Charts
Types of Organisational Charts
Hierarchical chart
Matrix chart
Horizontal or flat chart
The interpretation of simple organisational charts
General rules for creating organisational charts
Differences between hierarchical, matrix and flat charts
Benefits of organisational charts
Limitations of organisational charts