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CDR ( Centro de Reservaciones) (Human Resources (The CDR sales department…
CDR ( Centro de Reservaciones)
Ice
A cell phone number for agencies / Skipe for the CDR/READY
Schedule meeting and visit with Chinchilla to make sure both phones centrals will work. READY
Assign 2 agency-only phone numbers that rings directly to CDR. We would send the agencies exclusive numbers for them with a Special Launch Promotion ... TBD. READY
Forward calls from VB to reservations at SCN: This means that when someone calls Villa Blanca for reservations the call is sent via ice to scn. Saturday adn sunday till 5 pm. Phone call to be forward to reception. Unless they are on shift for the #800/ READY
Human Resources
The CDR sales department will be able to cover from 8 am thru 10 pm.READY
Internal Inspection in Villa Blanca to CDR members READY
Improve comuniccation with in the CDR READY
Improve time of response to costumers today 24 to 48 hours. PENDING KEVIN
Replace/design digital signatures to the CDR PENDING /JOXAN BAUM
We need a 3rd person in reservations ( SCN sales department) READY
Skill
Skill Integration/Vpn:Connect the two servers to interconnect the hotels (office) PENDING ORLANDO
Log in as an operator from the booking engine, this tool works for external sellers. Inventory is connected to the motor. Access:
https://secure.skill4reservations.com/
User:
joxan.obando@greentiquehotels.com
Pass: 12345 PENDING ORLANDO
Schedule a training with Mauricio on the booking engine for sales team. PENDING ORLANDO
Soho + Skill: In May this integration would be completed. The modules to be synchronized will be:
Contacts - Personal Profile / 2. Potentials - Stays / Revenues / 3. Revenues (CustomModule1) PENDING ORLANDO
Unified Skill/Sales Historical reports and Projections/DONE
Skill Front for the 3 hotels. SJL/HVB/HSCN. Missing to connect SJL with accounting. PENDING/ CJ COST $1600