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Individual Behavior, Personality & Value (MARS model (enhance…
Individual Behavior, Personality & Value
Individual Behavior
Personal factor
Emotion + Cognitive motivation
Job capability & organizational mission
Personal drive (Person + Organization) > Behavior + Performance
MARS model (enhance behavior)
(+) personal character (e.g stress) > personal drive
Motivation
Internal force > behavior
Goal-oriented behavior (e.g, discipline)
Intensified effort (achieve KPI)
Persistent effort (continuous, longer time)
Ability
Natural (e.g persuasion skill) + learned ability (knowledge)
Competency (traits > performance) - develop key competency
Person-job fit
Find qualified workers
Train workers
Redesign job (fitting worker's ability)
Role perception
Clarity of duties
Understand given tasks (JD)
Do job review & coaching
Understand task importance (internal customer)
Understand preferred behavior (JD)
Situational factor
Affects behavior & performance
Beyond worker's control
Internal (e.g leadership, policy)
External (e.g gov't policy, family problem)
Personality (affect behavior)
Variability - suit organization situation
Emotion, thought, behavior pattern
External - observable (e.g dressing)
Internal - inferred by behavior (e.g values)
Roots: Physical (age), genetic (intelligence level), environment (education)
CANOE model
Conscientiousness
Good discipline, self-control, high achiever
Systematic, workaholic, dependable, neat
Young adult (high) Old adult (low)
Less bad behavior (more productive)
Agreeableness
Avoid difference > getting along (harmony)
Tolerate others' interests, non-domineering
Transformative leader
Optimistic, cooperative
Neuroticism
Openness
Extraversion