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LOYALTY PROGRAM (Ways to Communicate (signage (doors, restrooms, shopping…
LOYALTY PROGRAM
Ways to Communicate
email
text reminders
signage
doors
restrooms
shopping carts
receipts
website
mobile
in store digital
customer kiosks
monitors
Definition
how many donations
value to customer
frequency of rewards
birthdays
Points
how would returns affect
how many visits
what items you buy
how much $ you spend
What to Communicate
how they earn
what they earned
status of rewards available
Speed of Process
requirements to sign up
name
phone
email
birthday
pinpad functionality