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Release Communication Plan (Communication Avenues (Announce to Company on…
Release Communication Plan
Identify scope
Bug Fix
Breaking Change
Enhanced Functionality
Transparent Fix
New Feature
Major Core Functionality
Like a new Step Type
A new way to do something important
Major Enhancement
Like new color options for buttons in email builder
Or a new Event type
Communicate according to scope
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Propose solution and discuss
Meetings
Communication Avenues
Respond to client on Intercom
Train Sales Team
Update Website
Contact all relevant clients by email
Announce to CE team on Slack
Announce to Company on Slack
announcements channel
connect-support channel
Beta Webinar for Customers
Create/Update Documentation
System Status Website
Monthly Newsletter
Webinar for Prospects
Webinar for Prospects